What
is vBDC?
The virtual business development center (vBDC) is a series
of web-based solutions that a dealer can use for marketing, CRM, CSI and
a variety of other tasks. These products; EBIS, DynaMail and followupcalls
can be used by the dealer or in combination with our call center.
The vBDC can be monitored by the dealership or by us remotely.
The ideal application for this is a multi-location dealership. One person
can perform routine tasks such as reminders, CRM functions, marketing
and follow-up. As long as you have Internet access you can develop and
monitor marketing campaigns. There is no software or hardware to purchase.
It doesn’t matter if you have stores that are across town or across the
county.
Imagine, a couple of staff members create a campaign for
service send out emails and follow-up with a phone call to schedule appointments
and then develop a report that shows how many responses you received and
which consultant sold what services. Now imagine that entire process
being created and launched inside of twenty minutes.
Do it yourself or let us do it for you! |