What is vBDC?

The virtual business development center (vBDC) is a series of web-based solutions that a dealer can use for marketing, CRM, CSI and a variety of other tasks.  These products; EBIS, DynaMail and followupcalls can be used by the dealer or in combination with our call center. 

The vBDC can be monitored by the dealership or by us remotely.  The ideal application for this is a multi-location dealership.  One person can perform routine tasks such as reminders, CRM functions, marketing and follow-up.  As long as you have Internet access you can develop and monitor marketing campaigns.  There is no software or hardware to purchase.  It doesn’t matter if you have stores that are across town or across the county.

Imagine, a couple of staff members create a campaign for service send out emails and follow-up with a phone call to schedule appointments and then develop a report that shows how many responses you received and which consultant sold what services.  Now imagine that entire process being created and launched inside of twenty minutes. 

Do it yourself or let us do it for you!

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The Sterling Group